Inbox 2.0 == Using data in email archives to infer people's profiles, behaviors, social graph, and importance, and making this information visible in your email client.
Let's pick this definition apart:
- "Using data in your email archives": There are mountains of hidden data in your email archives, whether locally on your machine or on the server. Inbox 2.0 takes your gigabytes of past email, generates statistics, and applies machine learning and natural language processing techniques to find useful conclusions.
- "people's profiles": The information in your email paints an accurate picture of your contacts. You can extract their address, phone numbers, their job title, and interests.
- "behaviors": Your contacts' email stream allows Inbox 2.0 software to infer what time of day they're usually online, when it's best to send them email, and how soon to expect a reply.
- "social graph": It's easy to extract your social network and social graph by looking at who's Cc'ed on emails, who's mentioned, and how often they're included in conversations.
- "importance": More important contacts get more of their emails answered faster, and are mentioned in emails to other more often. Their social graph includes other important people.
- "and making this information visible in your email client": Users want this information as they're triaging and writing email, not as a standalone application. While the data can come from anywhere – local email archives or your trusty Exchange server - integration into the email client is key, whether it's a desktop client like Outlook, Entourage, Apple Mail, or Thunderbird, or a webmail client like Hotmail, Yahoo Mail, or Gmail.
More posts on email:Organizing Email. Happy emailing!