Mail clients haven't moved forward since the mid-1990s. Most applications have added superficial features, but the basics remained unchanged: Folders, lists of disconnected emails sorted by arrival time. Clients have no sense of priority, urgency, workflows, or connectedness. Their search features are simple and are sometimes painfully slow. Users today are bombarded with email and find popular email clients hard to use and inefficient.I promised to put the slides online. Here they are (also on SlideShare).
How did we get here? How do we get out of it? This talk presents new ideas of improving the email experience for overloaded users.
I'd also like to thank the audience for the great discussion that ensued after the talk - I might post some of the best questions here at a later date.
A video of the talk is available on the CSIRO website here.