Sunday, August 30, 2009

Yummy New reMail Videos!

I put together reMail's launch video in a haste a few days before launch. With the help of a video pro, we reshot the whole thing. We also added some real-life shots of reMail to show off how fast it really is. Here's the result:

Then I got a haircut (as you will see in a minute) and shot another video. In this one, I talk about how to set up reMail with your Gmail or IMAP account:

A lot of people have asked about how to do advanced searches in reMail. Our full-text search engine is pretty powerful. To illustrate its power, I put together this video that talks you through reMail's advanced search options.


Saturday, August 29, 2009

Seven Qualities of Successful iPhone Apps

If you're a mobile developer, I highly recommend this blog post and video about the seven qualities of great iPhone apps: Delightful, innovative, well designed, integrated, optimized, connected, localized.

Most of these seem pretty obvious, and somewhat soft and mushy, but I think the video gives some good examples. Also, the lessons apply to non-iPhone platforms as well.

Unfortunately, you need an ADC login to get to the blog post, but that's free and you don't need to pay the $99 toll.

With reMail, we're aiming to check all the boxes. Our next stop is being localized (I'm still looking for volunteers to do our Spanish and Italian translations.)

Friday, August 28, 2009

reMail V2.2 is Out!

Here's how to update.

How Long Does It Take To Build A Technology Empire?

Here's an interesting article in the Wall Street Journal contrasting the relative revenue growth rates of technology startups. They're classified into rocketships, hot startups, and slow burners. Found via Rob Go.

Thursday, August 27, 2009

Do you speak French, Spanish, Italian, or Dutch?

I think reMail is especially valuable for Europeans. In Europe, you're never more than a few hundred kilometers away from a different country. Having your emails on your phone becomes crucial - European carriers charge a lot for data roaming.

We're looking for volunteers translate reMail into:
  1. French
  2. Spanish
  3. Italian
  4. Dutch
We can't really promise you more than our gratitude and an entry on this page.

The process entails is translating two text files with a total of 189 strings, plus the text for the App Store entry (300 words). I can give you the German and English equivalents. Ideally, you'd be a native speaker with an iPhone set to the language you're translating to.

If you're interested, contact me. My email is here.

Update: Looks like I've found several French speakers willing to help out! reMail seems to be popular in France. :-) Spanish, anyone?

Thursday, August 13, 2009

Introducing the New reMail

Today, we're launching the new reMail for the iPhone! It's a completely new product.

reMail downloads all your email to your phone and lets you search full-text at light speed.

All My Email On My Phone? Really?

Yes, reMail downloads all your email to your phone. It will let you read and search all your email when you're offline. Just let reMail run overnight to complete the download. reMail needs less space than you think: 100,000 emails take only 500 MB on your phone - only 6% of the capacity of an 8 GB iPhone (the smallest iPhone you can buy).

This Will Save You Money

My family lives in Switzerland and I live in San Francisco. One thing I've found very frustrating whenever I travel to see my parents are the insane fees that AT&T charges for data roaming: For Switzerland, AT&T charges $19.97 per Megabyte. Check out this SMS I get the moment I turn my phone on the tarmac in Switzerland.

Now, with reMail, I don't have to think twice about searching for meeting times or flight reservations. When I'm abroad, I just download all my email over Wifi and have data roaming turned off.

We put together this page that contrasts data roaming prices with AT&T and T-Mobile Germany with the cost of reMail.

reMail Searches Full-Text

Another crucial difference between iPhone 3.0 Mail and reMail is that reMail searches full-text.

The built-in header-only search is frustrating, because so many times, the words I'm searching for don't appear in the To, From, and Subject lines. If the words you search for aren't in the headers, reMail will find the email, iPhone Mail will not. reMail is email search you can trust.

What happened to reMail Search Beta?

We launched reMail Search a few months back, it was a server-based product. Searches were being done on the server, and you had to give us your email password. It turns out people are very opposed to sharing their email and password with third parties, especially a small startup.

So we built the new reMail. Now, everything happens on the phone. reMail downloads your emails directly via IMAP. No more reMail server.

What reMail Users Are Saying

We have beta tested the app with a lot of users, and they are loving it:
  • “This app is awesome! I use reMail constantly all day. It's so fast!”
    — Sachin Agarwal, Co-Founder, Posterous
  • “I am loving reMail!”
    — Richard Price, CEO,
  • “Complete Berlin trip organized via emails found by reMail. No printed reservations and tickets needed!”
    — Bernhard Heinzel, Beta User
  • “reMail is a super useful app and search speed is incredible.”
    — Dan Veltri, Co-Founder, Weebly

Get it Now

We hope you'll love it too. Get it now. It's $4.99 on the App Store until Sep 1, and $9.99 thereafter.

Update: Coverage here and here.

10 Levels of Communication Intimacy

Via Buzzfeed and @marissac.

Email seems to be exactly at the intersection of private and public.

Tuesday, August 11, 2009

Dear Facebook, Please Let Me Reply to Your Message Notifications

Do you know this problem? Someone sends you a Facebook message. You want to reply, but instead of being able to just hit reply on the message, you have to perform a multi-step choreographed dance:
  1. Click on the link in the email
  2. Log into Facebook
  3. Navigate Facebook's messaging interface to reply
  4. Repeat this procedure when new messages roll in

This is hugely annoying. Instead of sending emails with a nonsensical address such as and a Reply-To of, can't Facebook just implement an email-reply-to-Facebook-message bridge? This is pretty simple to do - many Support systems (e.g. Kayako) already do this.

I've written (well, sketched) about Facebook vs. email before. When I have some time, I need to sit down and write my rant about how closed (Facebook, Twitter, Skype) and proprietary (Google Wave) systems are replacing email when they shouldn't. I think the underlying reason is that email's systems and protocols (SMTP, IMAP, MIME/RFC822, MS Exchange) are so hugely sucky, outdated, insecure, spammy, bug-prone, and stupidly designed. We need to engineer ourselves out of this mess.

Update: Wow, this post was just in time for Facebook's Message API, which makes the whole problem worse, not better: From the TC article: "The biggest addition — the Mailbox API — is also disappointing because it only lets users receive messages, not send them."

Nvidia's CEO on Entrepreneurship

This is a great (audio-only) talk by Jensen Huang, Co-Founder and CEO of NVidia: Vision Matters.

He talks about the importance of having a big vision when starting a company and shares some fun anecdotes on raising money and setting price points. Some of the stuff he says ("Favoring Moore's Law over Customer Feedback") is diametrically opposed to the currently favored worldview (the Eric Ries / Steve Blank style of customer demand based iteration), which I found refreshing.

Congrats, FriendFeed!

Congrats to Paul and Sanjeev on Facebook's FriendFeed acquisition!

I like these pics with Mark Zuckerberg.